Communication, Media and Technology

We have managed large-scale strategic and transformational projects at large carriers and leadin media and content companies. Our portfolio of services includes:

  • Customer value management – enrollment, ARPU – cross sell/upsell, share of wallet assessment
  • Dynamic segmentation to identify incremental opportunities for revenue and margin
  • Handset/CPE Upgrade Management – develop innovative solutions for managing subsidy and increasing device upgrades
  • Global industry assessment – Identify key trends and issues. Developed detailed telecom index by countries identify macro trends
  • Managing subscriber cost – acquisition and retention
  • Customer churn management – Detailed predictive analytical models to manage both voluntary and involuntary churn (how to manage retention without the traditional contract mechanism)
  • New carrier/MVNO services launch
  • Spectrum valuation and assessment
  • Market level strategy to optimize retail, network and advertising budgets
  • Capital allocations strategy to drive growth and profitability
  • Convergence and bundling strategy

Please contact us to learn more about our Communication, Media and  Technology solutions.